Remote Computer Support

Remote Computer Support (RCS) is a way for us to save you time, money and the frustration of bringing your system into the repair center for repairs.  RCS is available from CFS Computer Systems, Inc.  RCS allows us to connect to your computer and see exactly what you see on your desktop.  Now you can show us the error message rather than writing it down or telling us from memory.  RCS enables us to perform remotely a wide variety of tasks such as file clean up, email setup, spyware detection and basic system diagnostics over a secure high speed internet connection.  

Almost 90% of computer problems can be fixed remotely.  Our RCS is available from 8:00 A.M. until 5:00 P.M. EST Monday through Friday. 

How it works:

What you need:

A minimum charge of $27.50 will be placed on your credit card for the Remote Computer Support service.  If the issues with your system is not resolvable remotely, you will receive a credit of $27.50 when your system is brought into CFS Computer Systems, Inc. for further repair. 

To get started: